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Report a lost or stolen card

Lost your card, or think it was stolen or used without your permission? Here's how to report it.

If your card is lost or stolen, or you think someone used it without your permission, report it as soon as you can. The faster you let us know, the faster we can lock the card and protect your account.

Disputing transactions

If your card is not lost or stolen but you want to dispute a transaction with a merchant, see “Dispute a transaction.”

How to report a lost or stolen card

Locking card

Locking your card is required once you report it lost or stolen. This protects your account from further unauthorized charges.

Contact support right away. We'll verify your identity before sharing any account details, then:

  • Lock your card to stop any new charges.

  • Help you order a replacement.

  • Review recent card activity to identify unauthorized charges.

Unauthorized charges

Already see charges you didn't make? After we've reported your card stolen, we can help you dispute those transactions.

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