When the platform pulls funds for benefit funding, that pull often covers the funding needs for multiple members and benefits. The funding tab breaks down the pull to member-level funding events. It’s how organizations reconcile what’s been pulled against their own books and spot anything missing.
Funding tab
The funding reconciliation report is available via the Funding tab, not the Reports tab.
Funding payment statuses
The Funding Payments list shows each funding payment and its current status.
Status | What it means |
Pending | The pull is in progress and hasn't settled yet. |
Cleared | The pull completed and funds moved successfully. |
Returned | The bank returned the pull, so funds didn't move. |
Error | The pull didn't go through because of a processing error |
Canceled | The pull was canceled before it processed. |
How to download funding reconciliation
Note for partner administrators
Choose the appropriate organization or division from the Organizations tab before following the steps below.
Select the Funding tab.
Select a funding payment from the Funding Payments list to open the Funding Payment Breakdown.
Select Download CSV.
What to expect after download
Funding reconciliation is generated on demand and may take a minute. There's no confirmation screen. When the file is ready, the processing message goes away and the file will show up in the downloads folder.
What’s in the funding reconciliation report
The report opens with a summary of the ACH debit, followed by one row per member funding event.
ACH pull summary
Field Name | Definition | Example |
Run Date | The date the funding reconciliation report was generated. | 06/26/2026 |
Organization Name | The name of the organization for which the funds were pulled. | Daily Bugle |
ACH ID | Identifier for this Automated Clearing House (ACH) debit. | ach_11kepbfk119vaf7 |
Partner Name | Name of the partner | Oscorp Industries |
Total ACH Amount Debited | The total dollar amount pulled in this ACH transaction. | 6 |
Member funding detail
Field Name | Definition | Example |
Organization Name | The name of the organization, which is most often an employer. | Daily Bugle |
EIN | Employer identification number. May be blank for some orgs. |
|
Account Number Last 4 | The last four digits of the bank account from which the debit was pulled. |
|
Benefit ID | A unique platform identifier for a benefit configuration | 4111 |
Benefit Name | The name of the benefit | Health Savings Account |
Benefit Type | The type of benefit | HSA |
Funding Source | Where the funding came from. Either “Partner_Funded” or “Employer_Funded” | PARTNER_FUNDED |
Funding Method | The type of funding method. Includes contributions-based funding, claims-based funding, manual, and required minimum base funding | Contributions Based Funding |
Funding Reason | The specific event that triggered the funding. Includes payroll contribution, enrollment, election change, card transaction, reversal, investment, or card transaction | Enrollment |
Funding Event ID | Unique identifier for the funding event. | 0aba3630-e58d-402d… |
Member UID | Unique identifier our platform creates for an individual member. | ucQJYnOXamYHkmLn… |
Member Last Name | The last name of the member. | Parker |
Member First Name | The first name of the member. | Peter |
Member Middle Name | The middle name of the member. Optional; may be blank. | Benjamin |
Amount | The portion of the ACH debit attributed to this member’s funding event. | 6 |
About manual funding
Manual funding events appear in funding reconciliation alongside systematic ones, but with fewer details. When a funding event is created manually, the platform doesn't have the underlying data explaining why the money was pulled, so:
Funding Method shows as "manual."
Some detail fields will be blank.
You'll still see the amount and the top-level information, just not the breakdown.
Answers to common questions
What's the difference between Funding Event ID and ACH ID?
The ACH ID is the bank's identifier for the ACH transaction (the actual pull from the organization's account). The Funding Event ID is our platform's identifier for an individual funding event within that pull. One ACH debit can cover many funding events, so a single ACH ID maps to many Funding Event IDs.
What's the difference between Funding Method and Funding Reason?
Funding Method is how the benefit is funded. For example, required minimum funding (RMF), where the organization maintains just the funding needed to cover the event.
Funding Reason is the specific event that triggered the funding. For example, a required minimum funding balance dropped too low after a claim or card transaction.
What does "Manually Created Event" mean?
These events are manually created by a system admin for various reasons and can't be systemically attributed for complete member-level breakdown due to their manual nature. Please reach out to Support for more details.