Skip to main content
Reset your password

Forgot your password or your password was compromised? Here's how to reset it.

Updated over 6 months ago

How to change your password via your account

Changing your password logged into your account:

  1. Select Profile.

  2. Select Security.

  3. Enter your current password.

  4. Confirm your new password and.

  5. Save Changes.

How to change your password if you forgot it.

If you forgot your password:

  1. Navigate to the login page.

  2. Select Reset and enter the email associated with your account.

  3. Check your email for the password reset instructions.

Understand password requirements

We value the security of your accounts, which is why we require a strong password. Our algorithm detects when you’ve entered a strong password, and we’ll give you real-time feedback.

Some guidelines below to get you started:

  • Pick uncommon words

  • Use a combination of two or three words (or more)

  • Ensure passwords are lengthy - we enforce a minimum length of 12 characters.

  • Avoid dates and years that are associated with you

  • Avoid keyboard patterns (e.g., "asdf")

Did this answer your question?