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Reset your password

Forgot your password or your password was compromised? Here's how to reset it.

Updated over a week ago

How to change your password via your account

Changing your password logged into your account:

  • Select Profile.

  • Select Security.

  • Enter your current password.

  • Confirm your new password.

  • Select Save Changes.

How to change your password if you forgot it.

If you forgot your password:

  • Navigate to the login page.

  • Select Reset and enter the email associated with your account.

  • Check your email for the password reset instructions.

Understand password requirements

We value the security of your accounts, which is why we require a strong password. Our algorithm detects when you’ve entered a strong password, and we’ll give you real-time feedback.

Some guidelines below to get you started:

  • Pick uncommon words

  • Use a combination of two or three words (or more)

  • Ensure passwords are lengthy - we enforce a minimum length of 12 characters.

  • Avoid dates and years that are associated with you

  • Avoid keyboard patterns (e.g., "asdf")

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