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Update your claim with requested information
Update your claim with requested information

Did you receive a notification that a claim is missing information? No problem! Here’s all you need to know to update your claim.

Updated over 6 months ago

Claims are commonly returned for missing information. You might have typed the wrong date on the claim or made a typo when sharing the merchant's name. We all make mistakes!

Fortunately, updating your claim is pretty simple.

How to update your claim

You can access the claim via in-app notification, email, or your Claims dashboard.

  1. Select View Claim.

  2. Select Edit Claim.

  3. Provide the requested information.

  4. Select Resubmit Claim.

45 Days

You have 45 days to provide updated information for your claim. After 45 days, your claim will be automatically declined.

Common claim issues

Most issues involve a discrepancy between receipt info and submitted claim info. Carefully review your submitted receipt and the info input for the claim to ensure all information is aligned.

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