Health Wallet Support

Learn how to find members and review member information like profile details, benefit plan details, and more.

Review member information

Learn how to unenroll individuals from Commuter, DC-FSAs, FSAs, HRAs, LP-FSAs, and LSAs (like Remote Work)

Unenroll members from a benefit plan

Learn how to deactivate members and trigger all relevant downstream effects.

Deactivating Members

Learn how to approve, request additional information, or deny claims for reimbursement.

Review claims for reimbursement

Learn how members can activate their card through SMS or their Health Wallet.

Understand the card activation process

Learn how to review claims, find member information, and set up service agents

Support members 

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