Health Wallet Support

Here's how to update an employee's initial deduction or employer's initial contribution after the benefit is active

Increase FSA & LP-FSA starting balances for active benefits

Here's how to update an employee's initial deduction or employer's initial contribution before the benefit is active

Increase FSA & LP-FSA starting balances for pending benefits

Here's how to increase an employee's initial deduction or employer's initial contribution before the benefit is active

Increase initial funding amounts for pending benefits

Here's how to manually contribute to initial funding after the benefit is active.

Make a catch-up contribution for active benefits

What’s a manual contribution? What’s an automated contribution? We’ll answer those questions and more in this article.

Navigating the Contributions Dashboard: Types, statuses, & more

Learn how to set up benefit contributions with the Health Wallet Manager.

Schedule contributions for an organization

Learn how to set up default recurring and initial contribution amounts for an organization

Set default employer contribution amounts for an organization

For pending benefit plans, you can schedule automated recurring contributions for an organization. Learn how to "set it and forget it."

Set up automated recurring contributions for an organization

Learn how to manage employer and employee contributions to their benefits

Schedule contributions to benefit accounts

Health Wallet

About

Help Desk

Health Wallet Manager

Health Plans

Careers

Support

Health Wallet Platform

Benefits Administrators

Blog

Benefit Accounts

Financial Institutions

Sales

Security

Products

Solutions

Company

Resources

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.