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Update initial funding amounts before the enrollment start date
Update initial funding amounts before the enrollment start date

Here's how to update an employee's initial deduction or employer's initial contribution before the benefit enrollment start date

Updated yesterday

Did you make a mistake, or did a member change their mind? No worries! Here’s how to update initial funding amounts for benefits like HRAs, HSAs, and LSAs before the enrollment start date.

How employer administrators can update initial funding amounts for a member

  1. Select the Benefits tab.

  2. Select the desired benefit template.

  3. On the Benefits dashboard, select the Overflow Menu for the appropriate member.

  4. Select View Contributions.

  5. Please make any desired updates to the initial funding employee and initial funding company amounts. Any amount listed under New will replace any amount listed under Current.

  6. Select Save.

How partner administrators can update initial funding amounts for a member

  1. Select the Organizations tab.

  2. Select the desired organization from the list.

  3. Select the Benefits tab.

  4. Select the desired benefit template.

  5. On the Benefits dashboard, select the Overflow Menu for the appropriate member.

  6. Select View Contributions.

  7. Please make any desired updates to the initial funding employee and initial funding company amounts. Any amount listed under New will replace any amount listed under Current.

  8. Select Save.

Language Note

"Initial Funding - Employee" is an initial employee deduction. And "Initial Funding- Company" is the initial employer contribution.

Updating automated, scheduled, and in-progress contributions

Here are some helpful reminders about updating contribution amounts for automated, scheduled, and in-progress contribution batches.

Timeline for automated contribution updates

Automated contribution amounts are updated and applied to the next contribution batch. The last date to update amounts for upcoming contributions is five (5) days before the pay date at 9:00 PM Central Time.

Updating in-progress contributions

You cannot update or cancel a contribution batch that is already in progress. Contact Support if you have any additional questions.

Updating scheduled contributions

If you need to update the contribution amounts for an existing automated contribution, you must cancel the contribution and manually schedule a new one.

Tip for updating scheduled contributions

Download the CSV for the scheduled contribution batch. Make your desired updates. After making your desired updates to the Contributions spreadsheet:

  • Cancel the scheduled contribution batch

  • Schedule a new contribution batch with the updated CSV.

  • Remember to update the recurring contribution amounts within the platform for future automated contribution batches!

Related articles on updating contribution amounts

Are you unsure if this is the right article for you? Here's a list of related articles on updating contribution amounts.

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